What Are Active Chats?
Active Chats displays all your ongoing conversations with other Pasaj users. These chats are directly linked to specific books and swap proposals.
Unlike typical messaging apps, chats in Pasaj are not organized by username. Instead, each chat is labeled with the book title.
This design ensures clarity, especially if you are exchanging multiple books with the same reader. For example, you may have two separate conversations with the same person for two different book exchange proposals. Naming chats by book title prevents confusion and duplication.
How Chats Are Created
🚫 You cannot start a chat manually by searching for a user or tapping a “New Message” button.
A chat is automatically created only after:
- A swap proposal is sent or received.
- The other party accepts the proposal or you accept the proposal.
- Both users are officially matched for that specific book.
This process is explained in detail in the Getting Started guide. Chats exist solely to support confirmed book swap agreements and help users coordinate the exchange books nearby.
How to Access Active Chats
To view your ongoing conversations:
- Tap on Chats
in the bottom navigation bar. - Make sure Active tab is selected.
You will see a list of all current chat threads associated with your accepted proposals.
How Active Chats Are Organized
Each chat item in the list contains the following information:
- Book thumbnail
- Book title
- Author name
- Distance between you and the other user
- Avatar of the other user
- Incoming
or outgoing 
proposal indicator icon - Timestamp of the latest message
If a chat is muted, a muted 
icon will also appear. Muting a chat blocks push notifications for that specific conversation only. It does not affect other chats.
Filtering Chats in Active tab
If you have multiple active conversations, you can Filter 
your Active Chats to quickly locate specific records.
Chats can be filtered by:
- Book title
- Author
- Display ID
- Distance
- Your role · Proposer or Owner
- Category
- Membership type
Filtering helps you efficiently track your ongoing attempts to swap books nearby.
Unread Messages
When you receive a new message:
- The chat automatically moves to the top of the list.
- The book title and message preview appear in bold.
This helps you quickly identify which swap books nearby require your attention.
If you have multiple unread conversations, you can mark them all as read at once:
- Open Chats in the bottom navigation bar and land on Active tab.
- Tap the More Options
button at the top right corner. - Select Mark All Read.
This action removes the unread status from all conversations in the list.
Opening a Chat
To enter a conversation:
- Tap on the chat item.
- You will be redirected to the dedicated chat page.
- Continue exchanging messages with the other user to coordinate your book exchange.
Chats remain active as long as the swap process is ongoing. Once the swap is completed and confirmed by both parties, it will move to History tab, and the conversation history remains accessible within that context.
Need Help?
If you need further assistance, have additional questions, or want to share feedback or a product idea, please join us in live chat right now by tapping the button in the bottom right corner of this page.
Frequently Asked Questions
What are Active Chats in Pasaj?
Active Chats displays all your ongoing conversations that are directly linked to specific books and accepted swap proposals.
How are chats organized in Pasaj?
Chats are organized by book title, not by username, so each conversation clearly corresponds to a specific book exchange.
Why are chats labeled by book title instead of user name?
Labeling chats by book title prevents confusion when you have multiple exchanges with the same reader for different books.
Can I have two separate chats with the same user?
Yes. If you are matched for different books with the same user, each accepted proposal creates its own chat labeled by the relevant book title.
Can I start a chat manually without sending a proposal?
No. You cannot start a chat by searching for a user or tapping a “New Message” button.
When is a chat automatically created?
A chat is created only after a swap proposal is sent or received and one of the parties accepts it, officially matching both users for that specific book.
Does sending a proposal automatically open a chat?
No. A chat is opened only after the proposal is accepted.
Are chats only available for confirmed swap matches?
Yes. Chats exist solely to support confirmed book swap agreements and help coordinate the exchange.
How do I access my Active Chats?
Tap Chats in the bottom navigation bar and ensure the Active tab is selected.
What does the Active tab show?
It shows all current chat threads associated with your accepted proposals.
What information is displayed in each chat item?
Each item shows the book thumbnail, book title, author name, distance between users, the other user’s avatar, an incoming or outgoing proposal indicator icon, and the timestamp of the latest message.
What do the incoming and outgoing icons represent?
They indicate whether the related proposal was incoming or outgoing.
What does the mute icon mean in Active Chats?
A mute icon indicates that push notifications for that specific chat are disabled.
Does muting one chat mute all conversations?
No. Muting only blocks push notifications for that specific conversation and does not affect other chats.
Can I filter my Active Chats?
Yes. You can use the Filter option to narrow down chats in the Active tab.
What filters are available for Active Chats?
You can filter by book title, author, Display ID, distance, your role (Proposer or Owner), category, and membership type.
Why should I use chat filters?
Filtering helps you quickly locate specific swap discussions, especially if you manage multiple ongoing exchanges.
What happens when I receive a new message?
The chat automatically moves to the top of the list, and the book title and message preview appear in bold.
How can I identify unread messages?
Unread chats appear at the top of the list and display bold text for the book title and message preview.
Can I mark all chats as read at once?
Yes. In the Active tab, tap More Options in the top right corner and select Mark All Read.
What does “Mark All Read” do?
It removes the unread status from all conversations in the Active Chats list.
How do I open a specific chat?
Tap on the chat item to enter the dedicated chat page.
What can I do inside an Active Chat?
You can exchange messages with the other user to coordinate details and finalize your book exchange.
How long does a chat remain in the Active tab?
Chats remain active while the swap process is ongoing.
What happens to a chat after the swap is completed?
Once both parties confirm completion, the chat moves to the History tab, and the conversation remains accessible there for reference.